Urdu Main likhi
Zyada tar casino Terms English ya Hindi mein hote hain. Hamari sharait Pakistan Roman Urdu mein likhi hain taake har koi samjhe.
LEGAL REFERENCE
ak las ke Terms & Conditions ko samajhiye
Yeh saf aur saada rawaay hain jo aapke account, withdrawals, aur lobby access ko define karte hain. Jab aap ak las par register karte ho, toh aap in...
Account SecurityWithdrawal VerificationLocal Payment RulesDispute Resolution
Hamara qanuni mauqaf
ak las Pakistan ke supported ilaqon mein kaam karta hai, jahan local qanoon ijazat deta hai. Aapka account aapka soorum hai — sirf aap hi login kar sakte ho. Withdrawals ko verify kiya jata hai aapke identity documents ke zariye taake illicit activity na ho. JazzCash, Easypaisa, SadaPay aur Raast se deposits clear hone mein 1-3 ghante lagte hain. Payout requests 24-72
ghante mein process hote hain. Agar aapka account suspicious activity dikhaaye, toh hum usse freeze kar sakte hain jab tak inquiry mukhtamil na ho jaye.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
MASAIL KA HAL
Agar Terms ke baare mein sawaal ho
Team online
Email Support
[email protected] par likho. Hamara team 24 ghante mein jawab deta hai. Sharait se related masail ya account disputes ke liye email sab se behtar rah.
Live Chat
Hamari website par live chat window kholo. Terms explanation aur quick clarifications ke liye yeh fastest option hai. Agr Pakistan mein ho toh Urdu-speaking agents available hain.
Account Settings
Aapka account dashboard mein 'Legal & Policy' section dekho. Wahan puri sharait aur updates ek jagah mile huye hain. Jab kuch change ho toh notification bhejte hain.
LIHAZ AUR IZAAFAT
Hamari Terms qabil itiqaad kyun hain
Saf Urdu mein likhi
Hamari sharait Pakistan Roman Urdu mein likhi huyi hain, na ke English legalese mein. Har clause ko samjhna aasan hai. Aap kya agree kar rahe ho yeh clear rakhte hain.
Local Payment Routes
JazzCash, Easypaisa, SadaPay aur Raast ka use karte hain — yeh exact payment rails hain jo Pakistan mein chalte hain. Koi international wire wasting nahi. Sharait ussi ke liye likhi huyi hain.
Supported Regions
Hum sirf un ilaqon mein kaam karte hain jahan local qanoon ijazat deta hai. Account terms mein bhi yeh clear likha ho. Agar aapke ilaqe mein access na ho toh Terms bataate hain kyun.
Verification Process
Withdrawal time aur identity checks — yeh sab Terms mein detail mein likha hai. Koi hidden fees ya surprise delay nahi. Aaj jo likha hai woh kal bhi same hai.
Dispute Settlement
Agar aapka account ya withdrawal par kuch dispute ho toh Terms mein likha hua process follow karte hain. Email proof aur timeline clear hai. 14 din mein settle hona chahiye.
Policy Updates
Jab Terms change hon toh email bhejte hain. Aapko 30 din ka notice milta hai. Continue karna matlab nye Terms se agree karna. Hamari website par bhi latest version likha hota hai.
TERMS KA GHALAT HAL
Hamari sharait doosri jagah se alag kyun hain
JazzCash, Easypaisa Native
Hamara Terms un payment methods ke zariye likha hai jo aap daily use karte ho — na ke international cards ya wallets.
24-72 Ghante Withdrawal
Sharait mein clear likha hai: payout requests 24-72 ghante mein process hote hain. Koye 'up to 30 days' ka jhol nahi.
Supported Ilaqon Ka Focus
Hamari Terms sirf un Pakistan regions ke liye likhi hain jahan hum kaam karte hain. Wohi ilaaqa, wohi rules, wohi payment methods.
Dispute Clear Timeline
Account issue ya withdrawal dispute — sharait mein likha hai 14 din mein settle hona chahiye. Generic '30-60 days' ka jhol nahi.
No Hidden Verification Fees
Identity verification aur payout checks free hain. Sharait mein likha hai kaunsi fees ho sakti hain aur kaun se nahi.
Transparent Policy Changes
Jab Terms update hon toh 30 din notice milta hai email ke zariye. Purane Terms bhi archive mein available rehte hain reference ke liye.
Sharait mein kaun kaun se hissay important hain
Account Ownership
Sirf tum login kar sakte ho aapke account mein. Transfer karna illegal hai. Jab register karte ho tum Terms accept karte ho ke account tum hi chaloga.
Deposit & Withdrawal
JazzCash, Easypaisa, SadaPay, Raast — yeh sab supported. Deposit 1-3 ghante mein clear. Withdrawal 24-72 ghante mein process. Koi other method allow nahi.
Identity Verification
Pehli withdrawal se pehle CNIC ya valid ID dokument submit karna padta hai. Sharait mein likha hai. Yeh anti-fraud measure hai. 24 ghante mein verify ho jata hai.
Account Suspension
Agar suspicious activity ho toh account freeze kar sakte hain. Sharait mein likha hai — Terms of Service violate karna ya illegal money laundering suspend kar sakta hai.
Dispute & Appeal
Withdraw rejected ya account issue? Email [email protected]. 14 din mein decision milta hai. Appeal process Terms mein detail mein likhi hai.
Policy Changes Notice
Terms update ho toh 30 din advance notice milta hai. Naye terms kabool karna ya account close karna — dono options hain.
Terms & Conditions ke baare mein sawaal aur jawab
Nahi. Sharait ke hisaab se account sirf register karney wale ka hai. Transfer karna, gift karna, ya kisi aur ko access dena illegal hai. Agar yeh ho gaya toh account permanently ban ho sakta hai.
Sharait mein likha hai 24-72 ghante. JazzCash, Easypaisa, SadaPay, Raast — sab ke liye same timeline hai. Identity verify ho jane ke baad payout process hota hai. Weekend par bhi process chalti hai.
Pehli withdrawal se pehle CNIC submit karna padta hai. Sharait mein likha hai. Agar nahi karega toh withdrawal reject ho jayega. Verification free aur 24 ghante mein complete hoti hai.
Haan, change ho sakte hain. Jab change ho toh 30 din advance notice milta hai email se. Naye Terms ko accept karna ya account close karna — dono options hain. Puraani Terms archive mein saved hain.
Sharait mein likha hai suspicious activity par account freeze hota hai. Inquiry chal jayegi aur tum email ke zariye update milte rahe. Clear ho jane par account reopen ho jata hai. Agar violation serious hai toh permanent ban bhi ho sakta hai.
Agar withdrawal reject ya delay ho toh [email protected] par likho. Email mein withdrawal ID mention karo. Sharait ke mutabiq 14 din mein decision milta hai. Appeal process bhi likhi hai Terms mein.
Sharait mein likha hai sirf JazzCash, Easypaisa, SadaPay aur Raast accept hain. International cards, Bitcoin, ya PayPal nahi. Agar aur method use karne ki koshish karo toh transaction reject ho jayega.